Member Experience & Office Operations Coordinator

Mazuma Credit Union; Olathe (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Mazuma Credit Union is seeking an administrative professional for the front desk in the Kansas City area. You will greet Members, visitors and Team Members, provide clerical support, and assist with reservations and office coordination.

Two years of front-line customer service and strong MS Office skills are required. The role supports HR culture initiatives and events, with confidentiality and professional judgment essential.

Qualifications

• Minimum 2 years of frontline customer service experience.
• Experience in an administrative setting in a professional office.
• Experience coordinating schedules, meetings, events, or daily office operations.

Responsibilities

• Greet and assist Members, visitors, and Team Members at the front desk.
• Provide administrative support and manage office supplies and reservations.
• Support HR culture activities and coordinate department events.
• Maintain confidentiality and handle information with discretion.

Skills

Customer service

MS Office

Communication

Front desk

Time management

Education

High school diploma

Associate/Bachelor preferred

Tools

Outlook

Teams

Office 365

Job description

Mazuma Credit Union is seeking an administrative professional for the front desk in the Kansas City area. You will greet Members, visitors and Team Members, provide clerical support, and assist with reservations and office coordination.

Two years of front-line customer service and strong MS Office skills are required. The role supports HR culture initiatives and events, with confidentiality and professional judgment essential.