Member Experience & Membership Sales Associate

BJ's Wholesale Club, Inc.; Seekonk (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free memberships

Paid time off

Health benefits

401(k) plan

Employee stock purchase

Job summary

BJ’s Wholesale Club in Seekonk, MA is hiring team members who help families save on the essentials. You’ll greet members, resolve questions, process returns, and ensure a fast, friendly checkout and club experience.

We value teamwork, diversity, and accountability. Expect competitive pay, benefits, and growth opportunities as you contribute to a high‑performing, member‑centered club that makes shopping easier every day.

Qualifications

• Experience in front-line customer service or sales.
• Proven ability to meet sales goals.
• Basic math skills.
• Computer proficiency.

Responsibilities

• Promotes BJ’s value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies and supports with renewals and compliance.

Skills

Customer service

Sales

Basic math

Computer literacy

Job description

BJ’s Wholesale Club in Seekonk, MA is hiring team members who help families save on the essentials. You’ll greet members, resolve questions, process returns, and ensure a fast, friendly checkout and club experience.

We value teamwork, diversity, and accountability. Expect competitive pay, benefits, and growth opportunities as you contribute to a high‑performing, member‑centered club that makes shopping easier every day.