Member Experience & Loan Specialist

sentryinsurance; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Sentry Credit Union is seeking a Member Experience / Loan Clerk to be onsite and work directly with members in a friendly, service-focused environment.

You will build relationships, respond across telephone, digital, and written channels, help with day-to-day banking needs, and assist with service requests, account maintenance, and loan processing.

Join a team committed to accurate service and member satisfaction in a community-focused credit union setting.

Responsibilities

• Develop relationships and serve as a primary point of contact for credit union members across telephone, digital, and written channels.
• Help members with day-to-day banking needs to ensure they receive financial services that meet their needs and assist them with service requests, account maintenance, and loan processing.

Job description

Sentry Credit Union is seeking a Member Experience / Loan Clerk to be onsite and work directly with members in a friendly, service-focused environment.

You will build relationships, respond across telephone, digital, and written channels, help with day-to-day banking needs, and assist with service requests, account maintenance, and loan processing.

Join a team committed to accurate service and member satisfaction in a community-focused credit union setting.