Member Experience/Loan Clerk

Sentry; Stevens Point (WI); On-site; USD 22,000 - 36,000; Full time

Job summary

Sentry Credit Union in Stevens Point, WI, is hiring for a Member Experience / Loan Clerk onsite role. You will build relationships with members and serve as a primary contact across phone, digital, and written channels, guiding them through everyday banking needs.

You will assist with service requests, account maintenance, and loan processing to ensure members receive financial services that fit their needs.

Responsibilities

• Develop relationships with members and serve as primary contact across telephone, digital, and written channels.
• Assist members with service requests, account maintenance, and loan processing.

Job description

This role is onsite at the Sentry Credit Union.

As a Member Experience / Loan Clerk, you'll develop relationships and serve as a primary point of contact for credit union members across telephone, digital, and written channels. You'll help members with day-to-day banking needs to ensure they receive financial services that meet their needs and assist them with service requests, account maintenance, and loan processing.

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.