Member Experience & Lending Associate II

Lighthouse Credit Union; Dover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Paychecks

401(k) with Employer Match & Profit-Sh

Student Loan & Tuition Assistance

Comprehensive Medical, Dental & Vision

Job summary

Lighthouse Credit Union in Dover, NH is seeking a Member Service Representative II. This full-time onsite role focuses on identifying member needs, building relationships, and offering products and services to enrich members’ lives.

You will handle routine transactions, support branch operations, and collaborate with teammates to deliver exceptional service. Benefits include competitive pay, incentives, and growth opportunities.

Qualifications

• Effective communicator with members; prioritize tasks and attention to detail.
• Courteous, tactful and diplomatic in service.
• Goal-oriented and service focused.
• Knowledge of Microsoft Office products.

Responsibilities

• Assist members in opening and maintaining personal and business accounts while offering additional products and services to strengthen member relationships.
• Provide outstanding service, resolve problems, and pursue needs-based selling; refer mortgages for prospecting.
• Process deposits, payments, withdrawals, and related transactions accurately and securely.

Skills

Interpersonal awareness

Prioritization

Attention to detail

Courtesy

Goal-oriented

Microsoft Office

Public interactions

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lighthouse Credit Union in Dover, NH is seeking a Member Service Representative II. This full-time onsite role focuses on identifying member needs, building relationships, and offering products and services to enrich members’ lives.

You will handle routine transactions, support branch operations, and collaborate with teammates to deliver exceptional service. Benefits include competitive pay, incentives, and growth opportunities.