Member Experience & Lending Advisor

Heritage Family Credit Union; Londonderry (VT); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision benefits

401k match

Training opportunities

Volunteer time

Gym reimbursement

Hobby reimbursement

Fresh local foods reimbursement

Job summary

Heritage Family Credit Union in Londonderry, VT is hiring a Universal Service Representative to deliver world-class member experience. You will interact with members, open new memberships, and help customers through consumer lending from application to closing.

The role blends service focus with cross-selling appropriate products to meet member needs. The position is full-time, on-site at the Londonderry branch, with competitive hourly pay and benefits, plus potential quarterly incentives based

Qualifications

• High school diploma or equivalent required.
• Minimum of one year banking and/or sales experience required.
• Proficient use of calculator, keyboard and MS Office Suite required.

Responsibilities

• Open new memberships and accounts with proficiency.
• Assist members with lending process from application to loan closing.
• Provide world class member experience and cross-sell products.
• Handle deposits, withdrawals, transfers and loan payments accurately.

Skills

Relationship building

Problem solving

Communication skills

Teamwork

Attention to detail

Customer service

Education

High school diploma

Tools

Calculator

Keyboard

MS Office

Job description

Heritage Family Credit Union in Londonderry, VT is hiring a Universal Service Representative to deliver world-class member experience. You will interact with members, open new memberships, and help customers through consumer lending from application to closing.

The role blends service focus with cross-selling appropriate products to meet member needs. The position is full-time, on-site at the Londonderry branch, with competitive hourly pay and benefits, plus potential quarterly incentives based