Member Experience Advocate & Loan Specialist

Heritage Family Credit Union; Londonderry (VT); On-site; USD 32,373 - 35,376; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

401(k) match

Gym membership reimbursement

Ongoing training opportunities

Job summary

Heritage Family Credit Union is looking for a Universal Service Representative at their Londonderry branch. This role is essential for providing a world-class experience for members while managing a variety of retail financial services.

The ideal candidate will have strong relationship-building skills and a proven track record in problem-solving to effectively assist members in achieving their financial goals.

Benefits include medical coverage, paid time off and 401(k) matching.

Qualifications

• Strong relationship building skills.
• Excellent problem-solving capabilities.
• Ability to work independently and in teams.

Responsibilities

• Provide exceptional service to credit union members.
• Assist with consumer lending processes.
• Cross-sell credit union products based on member needs.

Skills

Relationship building

Problem-solving

Initiative

Job description

Heritage Family Credit Union is looking for a Universal Service Representative at their Londonderry branch. This role is essential for providing a world-class experience for members while managing a variety of retail financial services.

The ideal candidate will have strong relationship-building skills and a proven track record in problem-solving to effectively assist members in achieving their financial goals.

Benefits include medical coverage, paid time off and 401(k) matching.