Member Experience Leader - Community Banking Manager

NorthCountry Federal Credit Union; South Burlington (VT); On-site; USD 72,000 - 98,000; Full time

Job summary

NorthCountry Federal Credit Union in Berlin, Vermont is seeking an experienced branch manager to lead our team and ensure smooth teller and operations functions while handling administrative duties.

You will develop engaged, informed employees delivering world-class service to members, assess performance, recruit and coach staff, and build relationships with local businesses and nonprofits, with compensation at 85k plus experience-based adjustments.

Qualifications

• Experience leading a branch or similar team.
• Strong knowledge of teller transactions, loans, deposits.

Responsibilities

• Monitor department activities for policy compliance.
• Review underwriting decisions for subordinate staff.
• Develop staff performance through evaluations and coaching.
• Build relationships with community businesses and nonprofits.
• Oversee branch operating results and communicate with main office.
• Maintain knowledge of credit union history, bylaws, and procedures.

Skills

Leadership

People management

Customer service

Banking products

Job description

NorthCountry Federal Credit Union in Berlin, Vermont is seeking an experienced branch manager to lead our team and ensure smooth teller and operations functions while handling administrative duties.

You will develop engaged, informed employees delivering world-class service to members, assess performance, recruit and coach staff, and build relationships with local businesses and nonprofits, with compensation at 85k plus experience-based adjustments.