Member Experience Host

Chuze Fitness; Gainesville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free MAX Chuze Fitness membership

401k

Discounts on all Chuze retail and Chuz

Free First Aid/CPR and food handler</s

Job summary

Chuze Fitness in Gainesville, FL is seeking a friendly Team Member to greet members, explain memberships and programs, guide tours, handle sign-ups, and help keep the club clean and welcoming. You will be part of a dynamic team focused on hospitality and member experience.

This role requires excellent communication, a team mindset, strong attention to detail, and the ability to work varied hours including weekends.

Qualifications

• Excellent customer service, communication, and interpersonal skills for in-person and phone interactions.
• Team-based mindset with ability to receive and give feedback.
• Strong attention to detail and ability to multitask effectively.

Responsibilities

• Provide a welcoming experience for every member and guest by sharing information about memberships, fitness programs, amenities, equipment, and tours.
• Ensure the club looks its best by completing daily cleaning tasks to maintain a clean and inviting space.
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries.
• Resolve member questions related to accounts, billing, and club services, with leadership help when needed.
• Prepare and serve smoothies at clubs with Chuze Blends.
• Support Kids Club operations and uphold standards, fostering family-friendly service.
• Benefit from a free MAX Chuze Fitness membership and other perks.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Attention to detail

Multitasking

Education

High school diploma or equivalent

Job description

Chuze Fitness in Gainesville, FL is seeking a friendly Team Member to greet members, explain memberships and programs, guide tours, handle sign-ups, and help keep the club clean and welcoming. You will be part of a dynamic team focused on hospitality and member experience.

This role requires excellent communication, a team mindset, strong attention to detail, and the ability to work varied hours including weekends.