Member Experience & Growth Lead

Anytime Fitness; Grafton (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Guaranteed hourly administrative time

3 paid weeks off

Credits for continuing education

Job summary

Anytime Fitness in Grafton, Massachusetts is seeking a Member Experience Manager who is passionate about helping others improve their lives through fitness. The MXM will guide new members and manage the onboarding process while leading a motivated team.

Responsibilities include sales follow-ups, community engagement, and providing exceptional service. This position offers guaranteed administrative hours, benefits, and opportunities for growth within Anytime Fitness locations.

Qualifications

• Current CPR and personal training certifications are required.
• Previous personal training experience in a fitness facility preferred.
• Sales experience in the fitness industry is a plus.

Responsibilities

• Lead the personal training team and member experience.
• Follow up on sales leads and build a pipeline of new members.
• Actively participate in community events to promote the club.

Skills

CPR Certification

Personal Training Certification

Sales Skills

Communication Skills

Fitness Software Experience

Job description

Anytime Fitness in Grafton, Massachusetts is seeking a Member Experience Manager who is passionate about helping others improve their lives through fitness. The MXM will guide new members and manage the onboarding process while leading a motivated team.

Responsibilities include sales follow-ups, community engagement, and providing exceptional service. This position offers guaranteed administrative hours, benefits, and opportunities for growth within Anytime Fitness locations.