Member Experience & Growth Ambassador

Orangetheory Fitness; Denver (CO); On-site; USD 23,000 - 30,000; Full time

Job summary

Orangetheory Fitness in Denver seeks a Member Ambassador to support front-of-house operations and drive membership sales. The role emphasizes delivering exceptional customer service, managing inquiries, and supporting a referral program to grow studio traffic.

The ideal candidate will have strong communication skills, be highly organized, and comfortable working a flexible schedule including evenings and weekends to meet sales targets and support the fitness community.

Qualifications

• High School Diploma required.
• Previous sales experience preferred.
• Excellent interpersonal and customer service skills.
• Strong verbal and written communication abilities.
• Detail-oriented and highly organized while multitasking in a fast-paced environment.

Responsibilities

• Assist in running front of house operations.
• Meet and exceed sales/membership goals.
• Maintain accurate records using sales systems.
• Conduct follow-up calls and client care
• Greet members and guests warmly at the front desk.

Skills

Customer service

Verbal communication

Written communication

Detail oriented

Multitasking

MS Office

Team environment

Sales acumen

Customer follow-up

Education

High School Diploma

Tools

MS Office

Basic computer software

Job description

Orangetheory Fitness in Denver seeks a Member Ambassador to support front-of-house operations and drive membership sales. The role emphasizes delivering exceptional customer service, managing inquiries, and supporting a referral program to grow studio traffic.

The ideal candidate will have strong communication skills, be highly organized, and comfortable working a flexible schedule including evenings and weekends to meet sales targets and support the fitness community.