Member Experience Frontline Associate

Cal Poly Associated Students, Inc; Vallejo (CA); On-site; USD 1,920,718 - 2,735,569; Part time

Benefits offered by this job

Workers Compensation Insurance

Sick Leave

Unemployment Insurance

Job summary

Cal Poly Associated Students, Inc is seeking an Intermittent Frontline Services Assistant for the PEAC on the Cal Poly Solano Campus in Vallejo, CA. This role includes managing front desk operations, providing quality customer service, and handling transactions for memberships and retail items.

The ideal candidate will demonstrate excellent customer service skills, have experience with cash handling, and the ability to work effectively in a busy environment. Flexibility and availability for varying shifts are essential.

Qualifications

• Excellent customer service skills, previous experience preferred.
• Experience with cash handling and accounting functions required.
• Excellent oral and written communication skills.

Responsibilities

• Manage front desk operations from open to close each day.
• Sell memberships and day use access to the PEAC.
• Process sales transactions related to Pro Shop resale items.

Skills

Customer service skills

Critical thinking

Problem-solving skills

Ability to manage multiple tasks

Attention to detail

Education

High school diploma or equivalent

Tools

Cash handling experience

Job description

Cal Poly Associated Students, Inc is seeking an Intermittent Frontline Services Assistant for the PEAC on the Cal Poly Solano Campus in Vallejo, CA. This role includes managing front desk operations, providing quality customer service, and handling transactions for memberships and retail items.

The ideal candidate will demonstrate excellent customer service skills, have experience with cash handling, and the ability to work effectively in a busy environment. Flexibility and availability for varying shifts are essential.