Member Experience Front Desk Specialist

Elevate Fitness; Yorktown (TX); Vor Ort; USD 23.000 - 28.000; Vollzeit

Benefits dieser Stelle

Sales Commissions

Membership Benefits

401(k)

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Zusammenfassung

Elevate Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, resolve issues, and perform administrative duties at the front desk. You are the face of our gym and play a key role in creating a welcoming atmosphere for every guest and member.

You should enjoy health and fitness, possess strong communication skills, and be able to multitask in a fast-paced environment while upholding our standards of service. CPR/AED is required.

Qualifikationen

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health and fitness.
• Basic computer proficiency.
• CPR/AED certification required.

Aufgaben

• Enthusiastically greet members, prospective members, and guests
• Provide a high level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility and sell appropriate membership and services
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Kenntnisse

Customer service

Communication

Positive attitude

Basic computer skills

CPR/AED

Jobbeschreibung

Elevate Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, resolve issues, and perform administrative duties at the front desk. You are the face of our gym and play a key role in creating a welcoming atmosphere for every guest and member.

You should enjoy health and fitness, possess strong communication skills, and be able to multitask in a fast-paced environment while upholding our standards of service. CPR/AED is required.