Member Experience Front Desk Specialist

edgefitness; Danbury (CT); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Free gym

Health benefits

Education reimbursement

Career growth

PTO & holidays

Retirement & life insurance

Job summary

Edge Fitness, LLC in Danbury, CT seeks a Front Desk/Member Experience Associate to welcome members with energy and deliver exceptional service. You’ll answer questions, guide members through membership options, and foster a positive, motivating atmosphere.

Earn up to $55,000 annually with hourly pay plus commission. Benefits include a free gym membership, health benefits, education reimbursement, PTO, and growth opportunities within a collaborative team.

Qualifications

• Proven customer service experience with a friendly, engaging demeanor.
• Knowledge of fitness products, services, and club amenities.
• Ability to meet sales targets and drive member engagement.

Responsibilities

• Welcome members and greet them with energy from start to finish of shift.
• Assist with membership questions and concerns with care and timeliness.
• Promote fitness programs, retail products, and club amenities to connect members to results.
• Collaborate with Facilities and Front Desk to keep the club running smoothly and support month-end closings.

Skills

Customer service orientation

Product knowledge

Results orientation

Job description

Edge Fitness, LLC in Danbury, CT seeks a Front Desk/Member Experience Associate to welcome members with energy and deliver exceptional service. You’ll answer questions, guide members through membership options, and foster a positive, motivating atmosphere.

Earn up to $55,000 annually with hourly pay plus commission. Benefits include a free gym membership, health benefits, education reimbursement, PTO, and growth opportunities within a collaborative team.