Member Experience Specialist - Front Desk & Sales

ComForCare Home Care (Raleigh, NC); Marshalltown (IA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Dollars for Scholars Program

Free Membership for self and one family member or friend

Team Member Support Team

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

ComForCare Home Care in Marshalltown is looking for a Customer Service Representative to handle new member sales and provide high-quality customer service to members and guests. This role requires strong customer service skills, basic computer proficiency, and a commitment to a positive member experience.

Your duties will include greeting potential members, answering phone inquiries, and assisting with member sign-ups and cancellations. The position offers flexible full-time or part-time hours.

Benefits include health insurance, a dollars for scholars program, and a free membership for self and a family member or friend.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely and assist with inquiries.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member service issues and questions.
• Help maintain the cleanliness of the club.

Skills

Customer service skills

Computer proficiency

Job description

ComForCare Home Care in Marshalltown is looking for a Customer Service Representative to handle new member sales and provide high-quality customer service to members and guests. This role requires strong customer service skills, basic computer proficiency, and a commitment to a positive member experience.

Your duties will include greeting potential members, answering phone inquiries, and assisting with member sign-ups and cancellations. The position offers flexible full-time or part-time hours.

Benefits include health insurance, a dollars for scholars program, and a free membership for self and a family member or friend.