Member Experience & Front Desk Associate

Boca Paddle by CityPickle; Boca Raton (FL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Flexible schedule including weekends/e

Job summary

CityPickle in Boca Raton, FL, is seeking spirited, personable Player Relations Associates for our new Boca Paddle location. You will create a welcoming, friendly environment and help deliver a memorable experience for every player.

Responsibilities include greeting members, managing front desk and pro shop basics, handling check-ins and waivers, processing payments, answering program questions, keeping facilities tidy, and supporting managers with daily tasks.

Qualifications

• Friendly, trustworthy, and reliable with exceptional customer service.
• Flexible schedule including weekends and evenings.
• Experience in a customer service role preferred.

Responsibilities

• Greet and direct players, check waivers, and handle admin duties.
• Respond to customer service inquiries.
• Maintain front desk, pro shop, and merchandise inventory.
• Handle credit card transactions.
• Provide information about programs or direct to staff.
• Keep courts, cafe, and recovery zones orderly.
• Assist players and coaches on court as needed.
• Stock locker room, sauna, and recovery zone supplies.
• Support managers with miscellaneous tasks.

Skills

Customer service

Flexible schedule

Multitasking

POS systems

Team player

Reliable

Evenings/weekends

Tools

POS systems

iPads

Laptops

Job description

CityPickle in Boca Raton, FL, is seeking spirited, personable Player Relations Associates for our new Boca Paddle location. You will create a welcoming, friendly environment and help deliver a memorable experience for every player.

Responsibilities include greeting members, managing front desk and pro shop basics, handling check-ins and waivers, processing payments, answering program questions, keeping facilities tidy, and supporting managers with daily tasks.