Assistant Manager, Club Operations & Guest Experience

City Pickle; Boca Raton (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

CityPickle's Boca Paddle location in Boca Raton, FL seeks an Assistant Manager to support daily operations and guest experiences.

You will lead staff, coordinate events, manage schedules, and partner with Food & Beverage, Membership, and retail to deliver top-tier service. A friendly, reliable leader with at least 2 years of managerial experience is essential, with weekend/evening availability and POS proficiency. This role offers up to 40 hours weekly at competitive pay.

Qualifications

• 2 years of managerial experience required.
• Friendly, trustworthy and reliable with exceptional customer service.
• Leadership instincts and collaborative teamwork are essential.
• Flexible schedule including weekends and evenings.
• Comfortable with POS systems and basic tech.
• Pickleball or padel experience highly preferred.

Responsibilities

• Monitor, train, and motivate staff to maintain productivity and a positive work environment.
• Assist with weekly staffing schedules for Player Relations staff and event coordinators.
• Coordinate with Events team to ensure smooth event operations.
• Support F&B to maintain high service standards for guests.
• Assist Membership Manager to showcase the club during tours.
• Oversee retail operations and inventory coordination.
• Support facility maintenance and cleaning, and coordinate pest control if needed.
• Collaborate with Marketing for on-site activations and campaigns.
• Deliver exceptional guest experiences and build vendor relationships.
• Represent Boca Paddle in line with brand values.

Skills

Managerial experience

Leadership

Customer service

Flexible schedule

POS systems

Multitasker

Weekend availability

Padel experience

Job description

CityPickle's Boca Paddle location in Boca Raton, FL seeks an Assistant Manager to support daily operations and guest experiences.

You will lead staff, coordinate events, manage schedules, and partner with Food & Beverage, Membership, and retail to deliver top-tier service. A friendly, reliable leader with at least 2 years of managerial experience is essential, with weekend/evening availability and POS proficiency. This role offers up to 40 hours weekly at competitive pay.