Member Experience Front Desk Associate

RSG Group; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Gold's Gym Anderson Arbor in Austin, TX, is seeking a Front Desk Team Member to warmly greet members and guests, manage front door security and check-in procedures, and support gym operations. The role includes assisting with member inquiries and directing guests to trainers and staff as needed.

Ideal candidates will provide excellent customer service, multi-task in a busy environment, and contribute to a friendly, welcoming atmosphere.

Responsibilities

• Greet members, guests and staff warmly and Direct them at the front desk.
• Check-in members using proper procedures and manage check-ins.
• Assist with member inquiries and gym policies.

Job description

Gold's Gym Anderson Arbor in Austin, TX, is seeking a Front Desk Team Member to warmly greet members and guests, manage front door security and check-in procedures, and support gym operations. The role includes assisting with member inquiries and directing guests to trainers and staff as needed.

Ideal candidates will provide excellent customer service, multi-task in a busy environment, and contribute to a friendly, welcoming atmosphere.