Member Experience & Fitness Sales Associate

24 Hour Fitness USA, LLC; Thousand Oaks (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Medical and dental coverage

Job summary

24 Hour Fitness USA, LLC in Thousand Oaks, CA is seeking a Member Onboarding & Guest Services associate to welcome new members and guide them as they begin their fitness journey. You will build genuine relationships by listening to goals and recommending personalized solutions that support overall fitness success.

In this role you will deliver an outstanding sales and service experience, help new members connect to fitness offerings, and ensure a welcoming environment that motivates ongoing

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting members with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming, informative, and inclusive sales and service experience to guests and members.
• Support onboarding to connect members with fitness offerings and initial needs.

Skills

Customer service

Sales experience

Interpersonal skills

Active listening

Job description

24 Hour Fitness USA, LLC in Thousand Oaks, CA is seeking a Member Onboarding & Guest Services associate to welcome new members and guide them as they begin their fitness journey. You will build genuine relationships by listening to goals and recommending personalized solutions that support overall fitness success.

In this role you will deliver an outstanding sales and service experience, help new members connect to fitness offerings, and ensure a welcoming environment that motivates ongoing