Member Experience & Fitness Sales Associate

24 Hour Fitness USA, LLC; Sunnyvale (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Dental coverage

401k with match

Free gym membership

Discounts on products

Personal training discounts

Job summary

24 Hour Fitness USA, LLC is seeking a Sales and Service Associate to warmly welcome members and guide them on their fitness journey. You will listen to goals, assess needs, and offer personalized solutions while ensuring a clean, safe gym environment.

You may participate in Kids’ Club duties where applicable, assist onboarding, and provide an inclusive, motivating member experience to drive engagement and retention.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and guests.
• Keep the gym clean, well-maintained, and safe.
• Deliver a welcoming sales and service experience.
• Assist onboarding of new members and connect them to fitness offerings.
• Handle Kids' Club duties at locations that require it.

Skills

Customer service

Sales

Communication

Interpersonal skills

Team player

CPR AED certified

Job description

24 Hour Fitness USA, LLC is seeking a Sales and Service Associate to warmly welcome members and guide them on their fitness journey. You will listen to goals, assess needs, and offer personalized solutions while ensuring a clean, safe gym environment.

You may participate in Kids’ Club duties where applicable, assist onboarding, and provide an inclusive, motivating member experience to drive engagement and retention.