Member Experience & Fitness Sales Associate

24 Hour Fitness; San Juan Capistrano (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Job summary

24 Hour Fitness is seeking a Service-focused team member in California to welcome new members and guide their fitness journey. You will build genuine relationships by listening to goals and offering personalized solutions, while promoting a positive, motivating member experience.

The role emphasizes onboarding, strong interpersonal skills, and a commitment to helping members achieve their fitness goals within our community.

Qualifications

• Demonstrate authenticity, sincerity, and open‑mindedness.
• Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Possess a strong service mentality and a desire to deliver exceptional member experiences.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, resolve concerns and connect guests with resources.
• Help keep the gym clean, well‑maintained, and safe for members and guests.
• Deliver a sales and service experience that is welcoming, informative, and inclusive to inspire members to pursue their fitness goals.
• Support onboarding to connect members with fitness offerings and services.
• Locations with Kids' Club duties include supervising children and assisting with check‑in/out and basic care.

Skills

Authenticity

Self-motivation

Goal orientation

Customer service

Retail or fitness sales experience

CPR/AED certification

Positive attitude

Job description

24 Hour Fitness is seeking a Service-focused team member in California to welcome new members and guide their fitness journey. You will build genuine relationships by listening to goals and offering personalized solutions, while promoting a positive, motivating member experience.

The role emphasizes onboarding, strong interpersonal skills, and a commitment to helping members achieve their fitness goals within our community.