Member Experience & Fitness Sales Associate

24 Hour Fitness; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products

Employee Resource Groups

Job summary

24 Hour Fitness in Irving, TX is seeking a member‑focused Welcome and Sales Associate to greet new members and guide them through the start of their fitness journey. You will listen to goals and offer personalized recommendations to help members succeed.

In this role you will build genuine relationships, deliver an outstanding guest experience, and support onboarding while maintaining a clean, safe gym environment and contributing to a positive, inclusive community.

Qualifications

• Authenticity, sincerity, open‑mindedness; you show up as yourself and act with integrity.
• Self‑motivated and passionate about helping others, with a genuine interest in learning and personal growth.
• Strive to excel and consistently meet or exceed goals, maintaining a positive, can‑do attitude.
• Embrace challenges and view setbacks as opportunities to learn and grow.
• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting them with resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding sales and service experience to all guests, ensuring a welcoming and inclusive environment.
• Support onboarding to connect members with fitness offerings and programs.

Skills

Authenticity

Self-motivation

Customer service mindset

Goal-oriented

Positive attitude

Retail sales experience

CPR AED certification

Job description

24 Hour Fitness in Irving, TX is seeking a member‑focused Welcome and Sales Associate to greet new members and guide them through the start of their fitness journey. You will listen to goals and offer personalized recommendations to help members succeed.

In this role you will build genuine relationships, deliver an outstanding guest experience, and support onboarding while maintaining a clean, safe gym environment and contributing to a positive, inclusive community.