Member Experience & Financial Solutions Specialist

First Community Credit Union; Fargo (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

11 paid federal holidays

401k match

Fully paid single medical, dental and.

Job summary

First Community Credit Union (FCCU) in Fargo, ND, seeks a friendly teller to serve our members with accuracy and care. You will greet members, handle teller transactions, and help with basic cross-selling of financial products.

As part of a community-focused credit union, you will work Monday–Friday with varying shifts, including rotating Saturdays, delivering personal service and building lasting member relationships.

Qualifications

• High school diploma or GED.
• Previous cash-handling preferred.
• Ability to operate a computer, telephone and other office equipment.
• Competitive team player, with a positive attitude willing to learn and adapt to change.
• Ability to communication, both written and verbal.
• Detail-oriented and able to work in a fast-paced member service environment.

Responsibilities

• Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
• Cheerfully and in a professional manner, you greet them in person, on the telephone, or by email and enjoy developing and nurturing relationships as you serve their financial needs.
• You stay busy as you efficiently process routine financial teller transactions for our new and existing members.
• You have opportunities to utilize your product knowledge and cross-sell financial products and services to meet their current and future financial needs.
• You will have the ability to open new accounts, process transactions, and cross-sell products and services to meet members' financial needs and increase member satisfaction.
• You provide engaging, personal service to members and truly care about finding real solutions to their financial needs. You are goal-oriented and always learning and improving. You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!

Skills

Cash handling

Customer service

Communication

Detail-oriented

Team player

Education

High school diploma or GED

Tools

POS system

Microsoft Office

Job description

First Community Credit Union (FCCU) in Fargo, ND, seeks a friendly teller to serve our members with accuracy and care. You will greet members, handle teller transactions, and help with basic cross-selling of financial products.

As part of a community-focused credit union, you will work Monday–Friday with varying shifts, including rotating Saturdays, delivering personal service and building lasting member relationships.