Member Experience & Financial Guidance Specialist

Garden Savings Federal Credit Union; New Jersey; On-site; USD 48,711,936 - 51,577,344; Full time

Benefits offered by this job

Health Reimbursement Account

Flexible Spending Account

Life & Disability Insurance

Generous Paid Time Off

401(k) with Company Match

Employee Discounts

Credit Union Membership

Employee Assistance Program

Paid Training & Tuition Reimbursement

Job summary

Garden Savings Federal Credit Union in Brick, NJ seeks a Full-Time Member Service Representative to deliver friendly service, handle everyday transactions, and educate members on financial products. This role emphasizes accuracy in cash handling, account activity, and strong member relations.

The position requires a High School Diploma or GED, solid problem-solving skills, attention to detail, and good computer abilities.

Qualifications

• High School Diploma or GED required.
• Strong problem-solving and prompt, professional assistance to members.
• Excellent attention to detail and time management.
• Strong computer and technical skills.
• Excellent relationship-building and communication abilities.
• High integrity and a strong work ethic.

Responsibilities

• Accurately process transactions including deposits, withdrawals, transfers, and loan payments
• Provide a warm, welcoming experience to every member who walks through our doors
• Educate members on financial products and services to support their goals
• Open, maintain, and close member accounts with accuracy and care
• Assist with audits, branch operations, and other assigned tasks

Job description

Garden Savings Federal Credit Union in Brick, NJ seeks a Full-Time Member Service Representative to deliver friendly service, handle everyday transactions, and educate members on financial products. This role emphasizes accuracy in cash handling, account activity, and strong member relations.

The position requires a High School Diploma or GED, solid problem-solving skills, attention to detail, and good computer abilities.