Member Services Representative Full-Time, Brick

Garden Savings Federal Credit Union; New Jersey; On-site; USD 48,711,936 - 51,577,344; Full time

Benefits offered by this job

Health Reimbursement Account

Flexible Spending Account

Life & Disability Insurance

Generous Paid Time Off

401(k) with Company Match

Employee Discounts

Credit Union Membership

Employee Assistance Program

Paid Training & Tuition Reimbursement

Job summary

Garden Savings Federal Credit Union in Brick, NJ seeks a Full-Time Member Service Representative to deliver friendly service, handle everyday transactions, and educate members on financial products. This role emphasizes accuracy in cash handling, account activity, and strong member relations.

The position requires a High School Diploma or GED, solid problem-solving skills, attention to detail, and good computer abilities.

Qualifications

• High School Diploma or GED required.
• Strong problem-solving and prompt, professional assistance to members.
• Excellent attention to detail and time management.
• Strong computer and technical skills.
• Excellent relationship-building and communication abilities.
• High integrity and a strong work ethic.

Responsibilities

• Accurately process transactions including deposits, withdrawals, transfers, and loan payments
• Provide a warm, welcoming experience to every member who walks through our doors
• Educate members on financial products and services to support their goals
• Open, maintain, and close member accounts with accuracy and care
• Assist with audits, branch operations, and other assigned tasks

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Member Services Representative Full-Time, Brick

Full Time Clerical Brick, NJ, US

13 days ago Requisition ID: 1018

Salary Range: $17.00 To $18.00 Hourly

Ready to make a meaningful impact in your career?

Join the Garden Savings Federal Credit Union family, an organization built on integrity, service, and community since 1968. We are looking for a passionate and motivated Full-Time Member Service Representative to bring exceptional service to our members and help them achieve their financial goals.

If you're enthusiastic, people-focused, and ready to grow with a thriving and reputable credit union, this is the perfect opportunity for you!

At Garden Savings, you’re not just taking on a job, you’re joining a mission-driven organization that values teamwork, professional development, and making a difference in members’ lives. You’ll be part of a supportive environment where your contributions matter every single day.

In this member-facing role, you will:

• Accurately process transactions including deposits, withdrawals, transfers, and loan payments
• Provide a warm, welcoming experience to every member who walks through our doors
• Educate members on financial products and services to support their goals
• Open, maintain, and close member accounts with accuracy and care
• Assist with audits, branch operations, and other assigned tasks

Skills & Requirements

• High School Diploma or GED
• Strong problem-solving skills and ability to assist members promptly and professionally
• Exceptional attention to detail and time management
• Strong computer and technical skills
• Excellent relationship-building and communication abilities
• High integrity and a strong work ethic

Working Environment & Expectations

• Professional lobby/office environment
• Hours: Monday–Friday 8:45 a.m.– 4:45 p.m., with alternating Thursdays until 6:15 p.m. and the possibility of Saturdays 9 a.m.–12 p.m. in the future
• Ability to lift up to 50 lbs
• Ability to travel for training or meetings, including to Parsippany, NJ
• Comfortable assisting members both in-person and by phone
• Accurate cash handling and transaction processing skills required

Benefits include:

• Health Reimbursement Account
• Flexible Spending Account
• Life & Disability Insurance
• Generous Paid Time Off: Vacation, Sick/Personal Days, Paid Holidays, Paid Birthday and Volunteer Day
• 401(k) with Company Match
• Employee Discounts
• Credit Union Membership
• Employee Assistance Program
• Paid Training & Tuition Reimbursement

Diversity & Inclusion

Garden Savings Federal Credit Union is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions, recruitment, promotions, evaluations, training are made without regard to protected characteristics.

If you need assistance or accommodation during the hiring process, please call [phone].

Garden Savings Federal Credit Union is proud to be an equal opportunity employer, fostering diversity and inclusion in the workplace. All employees and qualified applicants for employment are covered by federal and state discrimination laws. All employment decisions, including recruitment, promotions, appraisals, and/or training are made without regard to any protected characteristics.