Member Experience Director (Park Slope Armory YMCA)

YMCA of Greater New York; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

The YMCA of Greater New York is seeking a Member Experience Director for the Park Slope Armory YMCA to lead the Membership department and elevate member engagement. This full-time role focuses on delivering welcoming, high-quality service and driving membership growth in a vibrant Brooklyn community.

You'll supervise staff, implement LEAP-inspired leadership practices, and collaborate across branches to strengthen community impact and foster an inclusive environment for all members.

Job description

Member Experience Director (Park Slope Armory YMCA)

Member Experience Director (Park Slope Armory YMCA)
Full-Time/Regular
$70,000 Salaried

The YMCA of Greater New York is here for all New Yorkers to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, wecultivate a culture of learning, leading, and collaboration to enhancecommunity impact. Through our talented staff and “LEAP” career framework(Leadership, Empowerment, Accountability, Personal Growth), we are committed toa people-first approach that fosters trust, inclusion, growth, and developmentfor all.
The Park Slope Armory YMCA is seeking a Membership ExperienceDirector who willprovide supervision and leadership to the Membership department.Responsibilities include achieving membership