Member Experience CSR | Part-Time Front Desk & Sales

Game Kings

Mobile (AL)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Benefits offered by this job

Free gym membership
401(k)
Employee discounts
Free uniforms
Training & development

Job summary

Game Kings in Mobile, Alabama is seeking a part-time Customer Service Representative to greet members and guests, assist with memberships, and support sales at the front desk.

You will answer phones, inform prospective members about options and promotions, process payments on the POS, update member accounts, maintain neatness, comply with uniform policy, and handle other duties as assigned.

Qualifications

  • Part-time, hourly non-exempt role.
  • Greet and assist members and guests.
  • Inform prospective members about options and promotions.
  • Answer phone calls professionally and courteously.

Responsibilities

  • Greet and check in members, guests, and prospective members.
  • Inform prospective members about membership options and current promotions.
  • Answer phone calls in a polite and professional manner.
  • Facilitate necessary updates to members' accounts.
  • Operate the POS system and accept payments.
  • Ensure retail items are stocked and club remains clean.
  • Other duties as assigned.

Skills

Customer service
Communication
Phone etiquette
Sales support

Tools

POS system

Job description

Game Kings in Mobile, Alabama is seeking a part-time Customer Service Representative to greet members and guests, assist with memberships, and support sales at the front desk.

You will answer phones, inform prospective members about options and promotions, process payments on the POS, update member accounts, maintain neatness, comply with uniform policy, and handle other duties as assigned.

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