Member Experience Coordinator - Evening/Weekend Part-Time

YMCA of Greater Nashua; Merrimack (NH); On-site; USD 16,531 - 20,664; Part time

Job summary

YMCA of Greater Nashua at the Merrimack Branch is seeking a Welcome Center Representative. This part-time, non-exempt role involves greeting members and guests, supporting the member experience, and representing the Y with a friendly, professional demeanor.

Schedule includes evenings, weekends, and on-site work, with opportunities to engage in a mission-driven community environment. The Welcome Center Rep reports to the Director of Membership and collaborates with staff to ensure exceptional

Qualifications

• Minimum age: 18 years
• Current certification in Red Cross First Aid and Adult CPR/AED (available through the Y)
• Strong computer and communication skills
• Ability to work a consistent schedule, including all assigned shifts regardless of weather
• Must be able to lift up to 50 lbs
• Commitment to inclusion and ADA compliance
• Outgoing, dependable, and mission-driven personality
• Reliable transportation

Responsibilities

• Greet and engage members and guests as the face of the Y
• Support member experience and provide information to guests
• Assist with front-desk tasks and inquiries as directed
• Maintain professionalism, confidentiality, and a welcoming environment

Skills

Communication skills

Computer skills

Customer service

Reliability

Teamwork

Attention to detail

Professional demeanor

Job description

YMCA of Greater Nashua at the Merrimack Branch is seeking a Welcome Center Representative. This part-time, non-exempt role involves greeting members and guests, supporting the member experience, and representing the Y with a friendly, professional demeanor.

Schedule includes evenings, weekends, and on-site work, with opportunities to engage in a mission-driven community environment. The Welcome Center Rep reports to the Director of Membership and collaborates with staff to ensure exceptional