Member Experience Concierge - Front Desk

Conway Regional Health System; Conway (AR); On-site; USD 28,000 - 38,000; Full time

Job summary

Conway Regional Health System in Conway, AR is seeking a front desk representative responsible for daily front desk operations, delivering excellent customer service to members and guests, and handling member account services while controlling facility access.

This is a safety-sensitive position that requires awareness of patient safety, adherence to AED/CPR requirements (or completion within 3 months), and flexibility to substitute other education or experience with approval.

Qualifications

• High School diploma or equivalent required.
• Experience in retail/customer service preferred.
• AED/CPR certification or completion within 3 months of hire.
• Other education/experience may be substituted with HR approval.

Responsibilities

• Staff the front desk and provide excellent customer service to members and guests.
• Manage facility access privileges and verify IDs as needed.
• Provide member account services and assist with inquiries.

Skills

Customer service

Education

High School Diploma or equivalent

AED/CPR Certification

Job description

Conway Regional Health System in Conway, AR is seeking a front desk representative responsible for daily front desk operations, delivering excellent customer service to members and guests, and handling member account services while controlling facility access.

This is a safety-sensitive position that requires awareness of patient safety, adherence to AED/CPR requirements (or completion within 3 months), and flexibility to substitute other education or experience with approval.