Member Experience Concierge

Midtown Athletic Club; United States; On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on products and services

Access to free courses for professional development

Health insurance for eligible full-time associates

Job summary

Midtown Athletic Club is seeking a Hospitality Associate to be the first contact for both members and guests. You will create a welcoming environment by addressing questions and making their experience memorable. The role requires strong customer service skills, the ability to work under pressure, and effective communication.

This position offers various benefits including complimentary club membership and professional development courses. Join us to inspire others and transform lives!

Qualifications

• Availability to work a flexible schedule including evenings and weekends.
• Demonstrates strong customer service skills and enjoys serving others.
• Work well in a collaborative team environment.

Responsibilities

• Greet everyone who enters the club with a warm welcome.
• Assist members with program registration and scheduling services.
• Handle check-ins and resolve questions or issues.

Skills

Strong customer service skills

Excellent communication skills

Strong personality

Organizational skills

Ability to work under pressure

Job description

Midtown Athletic Club is seeking a Hospitality Associate to be the first contact for both members and guests. You will create a welcoming environment by addressing questions and making their experience memorable. The role requires strong customer service skills, the ability to work under pressure, and effective communication.

This position offers various benefits including complimentary club membership and professional development courses. Join us to inspire others and transform lives!