Guest Experience Concierge

Midtown Athletic Club; Bannockburn (IL); On-site; USD 19,000 - 26,000; Part time

Job summary

Midtown Athletic Club is seeking a Part Time Hospitality Associate to be the first point of contact for members and guests. You will greet everyone warmly, assist with registrations and payments, and address inquiries to ensure a positive club experience.

The role requires being personable, organized, and able to handle front desk tasks while maintaining a welcoming atmosphere. Flexible scheduling includes evenings, weekends, and some holidays at our Bannockburn location.

Qualifications

• Availability to work a flexible schedule including evenings, weekends, and some holidays.
• Strong customer service and communication skills.
• Ability to process payments and registrations accurately.
• Friendly, approachable and professional appearance.

Responsibilities

• Greet members and guests with a warm welcome.
• Assist with program registrations and scheduling services.
• Handle check-ins and resolve questions or issues promptly.
• Maintain front desk cleanliness and coordinate with housekeeping.

Skills

Customer service

Communication

Team collaboration

Composure

Money handling

Friendly demeanor

Job description

Midtown Athletic Club is seeking a Part Time Hospitality Associate to be the first point of contact for members and guests. You will greet everyone warmly, assist with registrations and payments, and address inquiries to ensure a positive club experience.

The role requires being personable, organized, and able to handle front desk tasks while maintaining a welcoming atmosphere. Flexible scheduling includes evenings, weekends, and some holidays at our Bannockburn location.