Member Experience Concierge

Ultipro; Town of Florida, Northern (NY, KY); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Esplanade at Tradition, located in Port St Lucie, FL, is seeking a full-time Lifestyle Concierge to greet Members and guests, assist with events, and help develop a full slate of programs to enrich the club experience as part of Troon Lifestyles Management.

Working with the Lifestyle Manager, you’ll plan recreational, social, travel, and entertainment activities, manage event logistics, and promote services across the Amenity Campus. Flexibility for weekends/evenings is required.

Responsibilities

• Greeting Members and guests upon entry; checking IDs and assisting with event setups.
• Provide outstanding service and listen to members' ideas.
• Respond calmly to problems and discuss concerns with involved parties.
• Advise on Lifestyles program options and recommend events to attendees.
• Write routine reports and correspondence; speak before groups.
• Coordinate with departments, Members and vendors to deliver quality service.
• Maintain a safe, friendly environment for Members and staff.
• Collaborate with Lifestyles to promote events across the Amenity Campus.
• Assist in room setup/breakdown for events; support facilities usage.

Job description

Esplanade at Tradition, located in Port St Lucie, FL, is seeking a full-time Lifestyle Concierge to greet Members and guests, assist with events, and help develop a full slate of programs to enrich the club experience as part of Troon Lifestyles Management.

Working with the Lifestyle Manager, you’ll plan recreational, social, travel, and entertainment activities, manage event logistics, and promote services across the Amenity Campus. Flexibility for weekends/evenings is required.