Member Experience Concierge

Dormont Manufacturing Co; Kissimmee (FL); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Free membership for you and one family member

Discounted personal training

Employee referral program

Daily pay offered

401(k) with company matching

Benefits like health, dental, and vision

Job summary

Dormont Manufacturing Co in Kissimmee is looking for a Service Associate who will provide a welcoming and professional experience to members. This role involves greeting and directing members, handling inquiries, and managing the front desk, ensuring a clean and organized environment.

Ideal candidates will have customer service experience and strong interpersonal skills, with flexibility to work during evenings, weekends, and holidays. Benefits include a competitive pay range and opportunities for professional development.

Qualifications

• Previous experience in a customer service or front desk role.
• Experience or strong interest in the fitness industry is a plus.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Greet members and guests with a friendly and professional attitude.
• Provide information about gym services, programs, and membership options.
• Address member inquiries, concerns, and complaints promptly.

Skills

Customer service experience

Interpersonal skills

Ability to multitask

Proficiency in MS Office

Organization skills

Education

CPR certification

Tools

Gym management software

Job description

Dormont Manufacturing Co in Kissimmee is looking for a Service Associate who will provide a welcoming and professional experience to members. This role involves greeting and directing members, handling inquiries, and managing the front desk, ensuring a clean and organized environment.

Ideal candidates will have customer service experience and strong interpersonal skills, with flexibility to work during evenings, weekends, and holidays. Benefits include a competitive pay range and opportunities for professional development.