Member Experience & Membership Advisor

Socket.dev; Provo (UT); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Base + uncapped commission

Free gym memberships

401(k) + EAP

PTO + benefits

Job summary

VASA Fitness in Provo, UT is seeking a friendly Member Experience Specialist to greet guests, build personal connections, and keep the club welcoming and clean. You’ll guide members through memberships, upgrades, and personal training options while helping them feel valued and motivated.

Open shifts include early mornings and evenings. We offer base pay plus commission, two complimentary gym memberships, 401(k) options with EAP, and PTO after 30+ hours.

Qualifications

• Strong communication skills and a professional approach.
• Comfortable multi-tasking and working independently.
• 1+ year of customer service, membership sales preferred.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.
• Bilingual skills or CPR certification are a plus.

Responsibilities

• Greet members warmly and set a positive tone at the front desk.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized; make the experience welcoming.

Skills

Customer service

Sales

Communication

Multi-tasking

Background check

Job description

VASA Fitness in Provo, UT is seeking a friendly Member Experience Specialist to greet guests, build personal connections, and keep the club welcoming and clean. You’ll guide members through memberships, upgrades, and personal training options while helping them feel valued and motivated.

Open shifts include early mornings and evenings. We offer base pay plus commission, two complimentary gym memberships, 401(k) options with EAP, and PTO after 30+ hours.