Member Experience Banker — Transactions & Tech Help

Quincy Credit Union; Marshfield (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Quincy Credit Union is seeking a full-time Universal Banker to deliver exceptional member service and handle high-volume credit union transactions.

You will educate members on new technology, develop product referral opportunities through strong relationships, assist with opening and closing accounts, and resolve inquiries or problems, referring to a supervisor as needed. Weekend availability is required.

Qualifications

• One year of Financial Service experience; banking or credit union preferred.
• Proficient in working with multiple software programs.
• Great working with the public.
• Availability to work Saturdays 8:30 – 12:30

Responsibilities

• Assist members with opening and closing accounts and processing transactions.
• Educate members on new technology and develop product referral opportunities through strong member relationships.
• Address and resolve member questions, concerns, or complaints; refer to supervisor as needed with recommendations for resolution.

Skills

Customer service

Multitasking

Tools

Banking software

Job description

Quincy Credit Union is seeking a full-time Universal Banker to deliver exceptional member service and handle high-volume credit union transactions.

You will educate members on new technology, develop product referral opportunities through strong relationships, assist with opening and closing accounts, and resolve inquiries or problems, referring to a supervisor as needed. Weekend availability is required.