Full Time Universal Banker

Quincy Credit Union; Marshfield (MA); On-site; USD 28,000 - 34,000; Full time

Job summary

Quincy Credit Union is seeking a full-time Universal Banker to deliver exceptional member service and handle high-volume credit union transactions.

You will educate members on new technology, develop product referral opportunities through strong relationships, assist with opening and closing accounts, and resolve inquiries or problems, referring to a supervisor as needed. Weekend availability is required.

Qualifications

• One year of Financial Service experience; banking or credit union preferred.
• Proficient in working with multiple software programs.
• Great working with the public.
• Availability to work Saturdays 8:30 – 12:30

Responsibilities

• Assist members with opening and closing accounts and processing transactions.
• Educate members on new technology and develop product referral opportunities through strong member relationships.
• Address and resolve member questions, concerns, or complaints; refer to supervisor as needed with recommendations for resolution.

Skills

Customer service

Multitasking

Tools

Banking software

Job description

Description

Quincy Credit Union is looking to hire a full-time Universal Banker to provide assistance to our members.

As a Universal Banker within QCU, you will provide exceptional member service, accurately perform high volume Credit Union transactions, educate members on new technology and develop Credit Union product referral opportunities through our strong member relationship skills. Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution. Verifies and posts transactions to member accounts and maintains member and Credit Union records.

Requirements

• One year of Financial Service experience; banking or credit union preferred
• Proficient in working with multiple software programs
• Great working with the public
• Availability to work Saturdays 8:30 – 12:30

Quincy Credit Union is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.