Full Time Universal Banker

Quincy Credit Union; Marshfield (WI); On-site; USD 34,000 - 45,000; Full time

Job summary

Quincy Credit Union in Marshfield, WI seeks a full-time Universal Banker to deliver exceptional member service, process transactions, and help members with accounts and inquiries.

You will educate members on new technology, promote credit union products, and build relationships to generate referrals. Availability for Saturdays 8:30–12:30 is required.

Qualifications

• One year of financial services experience; banking or credit union preferred.
• Proficient in working with multiple software programs.
• Excellent interpersonal skills and public-facing experience.

Responsibilities

• Assist members with opening and closing accounts.
• Process a high volume of transactions accurately.
• Educate members on new technology and available products.
• Develop referral opportunities through member relationships.
• Resolve member questions, issues or complaints; escalate when needed.
• Verify and post transactions; maintain member and Credit Union records.

Skills

Customer service

Software proficiency

Job description

Description

Quincy Credit Union is looking to hire a full-time Universal Banker to provide assistance to our members.

As a Universal Banker within QCU, you will provide exceptional member service, accurately perform high volume Credit Union transactions, educate members on new technology and develop Credit Union product referral opportunities through our strong member relationship skills. Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution. Verifies and posts transactions to member accounts and maintains member and Credit Union records.

Requirements

• One year of Financial Service experience; banking or credit union preferred
• Proficient in working with multiple software programs
• Great working with the public
• Availability to work Saturdays 8:30 - 12:30

Quincy Credit Union is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.