Member Experience Banker I

GreyMatter IT; Framingham (MA); On-site; USD 28,000 - 32,000; Full time

Job summary

Align Credit Union is seeking a Universal Banker I in Framingham, MA to deliver exceptional member service and process a variety of banking transactions. The role focuses on consultative service, helping members understand financial needs and referring to product specialists when needed.

Essential duties include handling deposits, withdrawals, loan payments, debit cards, and maintaining member relationships across the lifecycle, while meeting service and sales goals in a compliant, secure branch

Qualifications

• One to three years cash handling and customer service experience is preferred.
• A high school diploma or GED.

Responsibilities

• Process all sales, servicing, banking transactions and operational tasks.
• Complete member requests including account opening, servicing requests, issuing debit cards, and routine bank transactions.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Job description

Align Credit Union is seeking a Universal Banker I in Framingham, MA to deliver exceptional member service and process a variety of banking transactions. The role focuses on consultative service, helping members understand financial needs and referring to product specialists when needed.

Essential duties include handling deposits, withdrawals, loan payments, debit cards, and maintaining member relationships across the lifecycle, while meeting service and sales goals in a compliant, secure branch