Member Experience Attendant - Free Season Pass & Discounts

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Free ski pass

On-site housing (Winter Season)

Job summary

Omni Hotels & Resorts in Bretton Woods, NH is seeking staff for the winter season to support members and guests at the club level. The role involves unloading equipment, assisting guests, and ensuring a clean, safe environment while delivering excellent service.

The position requires a High School Diploma or GED and at least one year of relevant experience, plus strong interpersonal and communication skills.

Qualifications

• High School Diploma or GED, plus one year relevant experience.
• Excellent interpersonal and customer service skills.
• Strong oral and written communication.
• Detail-oriented with basic accounting knowledge.
• Basic computer skills and friendly demeanor.

Responsibilities

• Assist Members and guests with unloading equipment from their vehicle.
• Interact with staff, members, vendors and visitors in a positive and professional manner.
• Maintain confidentiality in all aspects of staff and members.
• Retrieve ski/riding equipment from the valet and carry them onto the snow.
• Clean and store equipment at the end of their day.
• Keep the Club immaculate and organized.
• Trash removal as needed.
• Snow removal around the club building to keep surfaces safe to walk on.
• Work with the Club Manager and Director of Membership to create seamless experiences for our Members and their guests by exceeding their expectations.
• Additional duties as assigned by the Supervisor or Manager.

Skills

Interpersonal skills

Customer service

Written communication

Oral communication

Attention to detail

Basic math

Computer skills

Education

High School Diploma or GED

Tools

Excel basics

POS systems

Job description

Omni Hotels & Resorts in Bretton Woods, NH is seeking staff for the winter season to support members and guests at the club level. The role involves unloading equipment, assisting guests, and ensuring a clean, safe environment while delivering excellent service.

The position requires a High School Diploma or GED and at least one year of relevant experience, plus strong interpersonal and communication skills.