Member Experience Associate — Welcome Desk & Growth

Planet Fitness-United Fitness Partners; Conway (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

PF Black Card membership

Job summary

Planet Fitness-United Fitness Partners in Conway, AR is seeking a Member Services Representative to keep our club clean and welcoming, assist with member enrollment, and introduce PF Black Card benefits. You will greet members at the desk, conduct tours, and support a friendly, high-energy environment while promoting a judgment-free, inclusive culture.

Requirements include a minimum of 18 years old, a passion for helping others, and dependable, on-time performance.

Qualifications

• Minimum 18 years of age.
• Passion for helping others.
• Able to meet physical demands (lift up to 50 lbs, stand, walk).
• On-time dependability and reliability.
• High School diploma or GED required.

Responsibilities

• Keep the club clean and welcoming for members.
• Assist with member enrollment and tours at the welcome desk.
• Introduce members to PF Black Card amenities.
• Greet and assist members during check-in and check-out.
• Be a proactive, energetic team member and lead by example.
• Shift hours vary, including weekends and holidays.

Skills

Customer service mindset

Dependability

Communication

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Conway, AR is seeking a Member Services Representative to keep our club clean and welcoming, assist with member enrollment, and introduce PF Black Card benefits. You will greet members at the desk, conduct tours, and support a friendly, high-energy environment while promoting a judgment-free, inclusive culture.

Requirements include a minimum of 18 years old, a passion for helping others, and dependable, on-time performance.