Member Experience Lead – Gym Concierge

Planet Fitness-United Fitness Partners; Houma (LA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Competitive salaries

Job summary

Planet Fitness-United Fitness Partners in Houma, LA is seeking a friendly Member Services Representative to deliver a welcoming and energetic experience for members at the front desk. You will drive enrollment, tours, and engagement while promoting PF Black Card amenities and maintaining a clean, judgment-free club environment.

The role offers growth opportunities within a rapidly expanding network, with a focus on reliability, teamwork, and superior member service in a busy, on-site location.

Qualifications

• Must be 18+ years old.
• Passion for helping others.
• Understanding the physical demands may involve standing, lifting up to 50 lbs, and other movements.
• On-time dependability because people count on you.
• High School diploma or GED required.

Responsibilities

• Provide a high-energy, welcoming experience at the welcome desk for members.
• Assist with member enrollment and short tours for new and prospective members.
• Introduce members to PF Black Card amenities and benefits.
• Keep the club clean and safe, reflecting the brand’s judgment-free environment.
• Support the club team and managers with daily tasks and member interactions.

Skills

18+ years age

Passion for helping others

Physical demands awareness

Dependability

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners in Houma, LA is seeking a friendly Member Services Representative to deliver a welcoming and energetic experience for members at the front desk. You will drive enrollment, tours, and engagement while promoting PF Black Card amenities and maintaining a clean, judgment-free club environment.

The role offers growth opportunities within a rapidly expanding network, with a focus on reliability, teamwork, and superior member service in a busy, on-site location.