Member Experience Associate — Weekly Pay & Benefits

BJ's Wholesale Club; Vineland (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s memberships

PTO: vacation, personal, sick, holiday

Health benefits (medical, dental, time

401(k) with company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Vineland, NJ is hiring for a front-line role focused on member service and safety. You will perform checks to protect merchandise, monitor entrances and exits, and provide superior service to members.

The role requires ability to use a handheld device, strong interpersonal skills, basic math, and completion of required training. This position emphasizes teamwork and adherence to club standards.

Qualifications

• Strong interpersonal skills and attention to detail are required.
• Basic math skills preferred.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must be employed with the company for at least 6 months.
• At least 18 years of age, except in certain states (see posting).

Responsibilities

• Delivers superior member service, greeting and assisting members promptly and professionally.
• Maintains merchandise protection procedures and shrink alert protocols.
• Follows company procedures including BEST and cross-checking receipts.
• Audits Express Pay, curbside pickup, and same-day delivery per procedures.
• Maintains a safe, clean, and positive environment for members and team.

Skills

Interpersonal skills

Basic math

Smart handheld device

Training / Certification

Age 18+ (state variations)

Job description

BJ’s Wholesale Club in Vineland, NJ is hiring for a front-line role focused on member service and safety. You will perform checks to protect merchandise, monitor entrances and exits, and provide superior service to members.

The role requires ability to use a handheld device, strong interpersonal skills, basic math, and completion of required training. This position emphasizes teamwork and adherence to club standards.