Member Experience Associate — Private Club Hospitality

Troon International; Aurora (CO); On-site; USD 23,000 - 32,000; Full time

Job summary

Valley Country Club in Aurora, CO is seeking a motivated hospitality professional for a growth-focused role designed to develop future leaders in private club operations. This paid developmental position offers hands-on exposure to events, food and beverage service, pool operations, and member programming.

Under leadership guidance, you will learn how each touchpoint drives member satisfaction, retention, and membership growth, while building foundational skills in service delivery and

Qualifications

• Hospitality-focused with strong interpersonal skills
• Curious, proactive and eager to learn
• Able to thrive in a dynamic, member-facing environment

Responsibilities

• Assist in the execution of club events and member programming
• Support dining, pool and social spaces service on a day-to-day basis
• Observe and participate in service delivery with emphasis on consistency and personalization
• Identify opportunities to enhance guest and member experience
• Shadow leadership across departments (Food & Beverage, Events, Membership Experience, Service Operations) and contribute to improved service standards

Job description

Valley Country Club in Aurora, CO is seeking a motivated hospitality professional for a growth-focused role designed to develop future leaders in private club operations. This paid developmental position offers hands-on exposure to events, food and beverage service, pool operations, and member programming.

Under leadership guidance, you will learn how each touchpoint drives member satisfaction, retention, and membership growth, while building foundational skills in service delivery and