Member Experience Associate - Part-Time with Growth & Perks

Planet Fitness; Altoona (PA); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Planet Fitness membership

Job summary

Planet Fitness in Altoona, PA is seeking a part-time Customer Service Representative to deliver a friendly, Judgement Free member experience. Starting wage is $11 per hour with scheduled increases after 180 days and after each milestone.

Responsibilities include answering phones, greeting members, signing up new members, processing purchases, and promoting fitness classes, while maintaining a clean, safe club environment. 18+ and basic computer skills required.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using script and greet members.
• Sign up/new member onboarding and tour.
• Log amenities and process purchases at POS.
• Promote fitness classes (PE@PF) to members and new members.
• Maintain a clean, sanitized, safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Altoona, PA is seeking a part-time Customer Service Representative to deliver a friendly, Judgement Free member experience. Starting wage is $11 per hour with scheduled increases after 180 days and after each milestone.

Responsibilities include answering phones, greeting members, signing up new members, processing purchases, and promoting fitness classes, while maintaining a clean, safe club environment. 18+ and basic computer skills required.