Member Experience Associate — Gym Membership

Crunch Fitness; Norfolk (VA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Gym Membership

Employee discounts

Opportunity for advancement

Training & development

Job summary

Crunch Fitness is looking for a Member Services Representative in Norfolk, Virginia. This role is vital for creating an exceptional club experience, serving as the first point of contact for members and guests. The candidate should possess strong communication skills and a customer-focused mindset.

The position offers opportunities for career advancement, employee discounts, and gym memberships. Join Crunch Fitness and be part of a team committed to providing outstanding service and a welcoming environment.

Qualifications

• Must be at least 18 years old.
• Previous customer service or retail experience preferred.
• Demonstrated commitment to exceptional customer service.

Responsibilities

• Greet all members and guests in a friendly manner.
• Process payments and schedule member services.
• Promote and sell retail products to guests.

Skills

Strong communication skills

Problem-solving skills

Interpersonal skills

Ability to multitask

Education

High school diploma or equivalent (GED)

Job description

Crunch Fitness is looking for a Member Services Representative in Norfolk, Virginia. This role is vital for creating an exceptional club experience, serving as the first point of contact for members and guests. The candidate should possess strong communication skills and a customer-focused mindset.

The position offers opportunities for career advancement, employee discounts, and gym memberships. Join Crunch Fitness and be part of a team committed to providing outstanding service and a welcoming environment.