Member Experience Advisor II

Wescom Credit Union WeCare Foundation; Wichita (KS); On-site; USD 34,867 - 48,780; Full time

Job summary

A financial institution is seeking a Member Services Representative to enhance member engagement by providing superior consultative services. Responsibilities include processing memberships and loan applications, maintaining compliance, and addressing member inquiries. Ideal candidates should possess strong customer service skills, effective communication abilities, and attention to detail. Prior experience in the financial industry is preferred, with opportunities for career advancement available within the organization.

Qualifications

• Experience in the financial industry is preferred.
• Strong interpersonal skills to foster productive relationships.
• Ability to adhere to audit and security standards.

Responsibilities

• Provide consultative services to members regarding products.
• Engage members to deepen their relationship with the Credit Union.
• Assist in processing applications for various loan products.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High School diploma

Job description

A financial institution is seeking a Member Services Representative to enhance member engagement by providing superior consultative services. Responsibilities include processing memberships and loan applications, maintaining compliance, and addressing member inquiries. Ideal candidates should possess strong customer service skills, effective communication abilities, and attention to detail. Prior experience in the financial industry is preferred, with opportunities for career advancement available within the organization.