Member Experience Advisor

STCU - Spokane Teachers Credit Union; Coeur d'Alene (ID); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid time off + 11 holidays

Medical, dental, vision and life

Training and career development

Success sharing plan

401(k) matching

Tuition reimbursement

Job summary

STCU - Spokane Teachers Credit Union in the United States is seeking a Full-time Member Consultant to deliver exceptional in-person member experiences at STCU locations. You will conduct interviews, process accounts, and identify opportunities to expand relationships, aiming to position STCU as the primary financial partner for members.

The role requires at least two years of Teller/new accounts/service experience in a financial institution, proficiency with MS Office, and the ability to travel

Qualifications

• Education: High school diploma or equivalent.
• Job experience: minimum two years in Teller/new accounts/service in a financial institution.
• Software: MS Office (Outlook/Word/Excel/Teams).

Responsibilities

• Protect membership data and access; perform transactions with high accuracy.
• Originate and expand member relationships through reviews and recommendations.
• Exceed service expectations and build member loyalty with Every Here for Good.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Tools

MS Office

Job description

STCU - Spokane Teachers Credit Union in the United States is seeking a Full-time Member Consultant to deliver exceptional in-person member experiences at STCU locations. You will conduct interviews, process accounts, and identify opportunities to expand relationships, aiming to position STCU as the primary financial partner for members.

The role requires at least two years of Teller/new accounts/service experience in a financial institution, proficiency with MS Office, and the ability to travel