Member Events & Experience Coordinator

Fiddlers Creek Management Co; Naples (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Fiddlers Creek Management Co. seeks an Events Coordinator for Activities in Naples, FL.

The role supports the Events Manager in planning and directing club and spa membership activity programs, requiring a friendly, outgoing personality and weekend/holiday availability. Responsibilities include calendar planning, event coordination, vendor management, and producing BEOs, with duties extending to marketing, decor, and notary services as needed.

Qualifications

• High School diploma or equivalent required; a four-year degree in hospitality, event planning, or related program is preferred.
• Previous experience in the Hospitality industry, particularly in a private club setting, preferred.
• Proficient in Microsoft Word and Excel; Canva experience a plus.
• Excellent attention to detail and verbal and written communication skills.
• Notary Public Certification preferred.
• Strong interpersonal and relationship-building skills.
• Solid organizational and time-management skills with ability to manage multiple priorities.
• Ability to work weekends and Holidays.

Responsibilities

• Contribute to Master Calendar planning, monthly event schedules, and activities/dining calendar.
• Update reservation settings for all events related to Activities department.
• Create and supervise Banquet Event Order (BEO) development including oversight of administrative and operational aspects of each and attend weekly BEO meetings.
• Provide all necessary or requested information for the Marketing Department for flyers/newsletters/e-blasts/social media posts in a timely manner.
• Update communication/advertising boards with current and future events and activities.
• Maintain Vendor relationships including preparation of Event Agreement drafts for review, organize contracts, process vendor payments.
• Coordinate private event requests from Members and HOA. Coordinate HOA Board Meeting requests.
• Decorate the facility, restaurant(s) or event room(s) for events and activities as required.
• Maintain inventory and tidiness of Décor storage.
• Prepare floor plans and direction signs for events when required.
• Coordinate Event organization including sign-in sheets, check-in procedures, and applicable charges. Handle reservations and confirmations, manage waitlists, and capture photos during member events.
• Assist with special assignments/projects to support Events Manager.
• Assist in all areas of Club Operations as requested.
• Provide Notary services to members/guests if licensed.
• Provide Club & Spa tours to new or potential Members as requested.

Skills

Customer service

Event coordination

Communication

Teamwork

Time management

Education

High School diploma or equivalent

Hospitality degree preferred

Tools

Microsoft Word

Excel

Canva

Job description

Fiddlers Creek Management Co. seeks an Events Coordinator for Activities in Naples, FL.

The role supports the Events Manager in planning and directing club and spa membership activity programs, requiring a friendly, outgoing personality and weekend/holiday availability. Responsibilities include calendar planning, event coordination, vendor management, and producing BEOs, with duties extending to marketing, decor, and notary services as needed.