Member Engagement & Programs Manager (Hybrid)

American Pharmacists Association (APhA); Washington (District of Columbia); Hybrid; USD 60,000 - 72,000; Full time

Benefits offered by this job

Hybrid Work Schedule

Medical/Dental/Vision Insurance

Employer-paid Life and AD&D Insurance

401(K) with employer match

Paid holidays

Job summary

American Pharmacists Association in Washington, DC seeks a Manager, Professional and Member Engagement to lead member programs, events, and engagement initiatives. The role partners with internal teams to drive member value and advocacy efforts across practice settings.

The position supervises operations of APhA Communities, coordinates conference activities, and advances the ENGAGE platform while maintaining brand consistency and service excellence. Travel to events is expected.

Qualifications

• Bachelor’s degree in business, marketing, project management, organizational management, or related field.
• 3+ years in an association project management role focused on member engagement.
• Experience with membership marketing.
• Ability to travel for events.

Responsibilities

• Manage day-to-day operations of APhA Communities and leader support.
• Plan and coordinate member engagement activities at conferences, meetings, summits, caucuses, and networking events.
• Collaborate with Membership Operations to improve APhA ENGAGE, monitor discussions, privacy compliance, and analytics.
• Serve as a liaison among members, volunteer leaders, staff, and cross-functional teams; advocate for member needs and branding.
• Manage departmental programs and special projects, including timelines and reports.
• Coordinate APhA Fellows programming and engagement activities within the annual budget.

Skills

Project management

Member engagement

Data analysis

Communication skills

Volunteer coordination

Education

Bachelor’s degree in business or related field

Tools

CRM systems

Data analytics tools

Job description

American Pharmacists Association in Washington, DC seeks a Manager, Professional and Member Engagement to lead member programs, events, and engagement initiatives. The role partners with internal teams to drive member value and advocacy efforts across practice settings.

The position supervises operations of APhA Communities, coordinates conference activities, and advances the ENGAGE platform while maintaining brand consistency and service excellence. Travel to events is expected.