Member Care Specialist – Banking (Weekdays)

Leading Edge Credit Union; Worthington (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Vacation and sick time

Retirement plan

Job summary

Leading Edge Credit Union in Worthington, MN seeks a Full Time Contact Center Representative to join our team. You will be a primary contact for members and assist with general account questions, loan initiations, and account openings, supporting multiple departments to deliver outstanding service.

The role emphasizes attention to detail, professional demeanor, and effective issue resolution. A college degree is preferred or 2–3 years of related financial institution experience; bilingual

Qualifications

• College degree preferred or 2-3 years of related experience within the financial institution industry.
• Bilingual preferred.

Responsibilities

• Be one of the first points of contact for members calling into the Credit Union.
• Answer general account questions and assist with needs such as initiating loans and account openings.
• Provide prompt and courteous member service and support across departments.
• Resolve member issues with attention to detail and professional demeanor.

Education

College degree preferred

Job description

Leading Edge Credit Union in Worthington, MN seeks a Full Time Contact Center Representative to join our team. You will be a primary contact for members and assist with general account questions, loan initiations, and account openings, supporting multiple departments to deliver outstanding service.

The role emphasizes attention to detail, professional demeanor, and effective issue resolution. A college degree is preferred or 2–3 years of related financial institution experience; bilingual